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THE IMPACT OF ADVERTISING ON CONSUMER BUYING BEHAVIOUR

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THE IMPACT OF ADVERTISING ON CONSUMER BUYING BEHAVIOUR

5,000.00 3,000.00

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THE IMPACT OF ADVERTISING ON CONSUMER BUYING BEHAVIOUR

ABSTRACT

The title of the project work is “The Impact of Advertising on Consumers Buying Behaviour”. A case study of Dangote Plc, Kaduna. The aims and objectives of this project work are to find out what advertisement is all about, analyze the effects that advertising has on consumer buying behaviour, determine the extend to which advertisement can actually affect the buying of consumer also to determine whether advertisement can achieve product awareness in the minds of consumers. In order to achieve this, the researcher employed survey and descriptive method, collect the relevant data. After the data have been collected and analyzed it was found that advertising as promotional tool has a positive and direct impact ton consumer buying behaviour. In view of the above, it was recommended that the company should continued advertising her product since it induces consumers behaviours towards a product thereby increasing sales volume to the company of Dangote Plc, Kaduna.

TABLE OF CONTENTS

Title Page –        –        –        –        –        –        –        –        –        i

Approval Page   –        –        –        –        –        –        –        –        ii

Declaration        –        –        –        –        –        –        –        –        iii

Dedication          –        –        –        –        –        –        –        –        –        iv

Acknowledgement      –        –        –        –        –        –        –        v

Abstract    –        –        –        –        –        –        –        –        –        vi

Table of Contents       –        –        –        –        –        –        –        vii

 

CHAPTER ONE – INTRODUCTION

1.1    Background of the Study    –        –        –        –        –        1

1.2    Statement of General Problem   –        –        –        –        5

1.3    Objective of the Study         –        –        –        –        –        –        6

1.4    Research Questions   –        –        –        –        –        –        6

1.5    Significance of the Study    –        –        –        –        –        7

1.6    Scope of the Study      –        –        –        –        –        –        8

1.7    Definition of Terms    –        –        –        –        –        –        8

 

CHAPTER TWO – REVIEW OF RELATED LITERATURE

2.1    Introduction       –        –        –        –        –        –        –        10

2.2    Concept of Advertising        –        –        –        –        –        11

2.3    Concept of Consumer Behaviour          –        –        –        –        14

2.4    Objectives of Advertising    –        –        –        –        –        16

2.5    The Importance of Behavioural Science in Advertising          16

2.6    Classification of Advertising        –        –        –        –        17

2.7    Behaviour Effect of Advertising  –        –        –        –        20

2.8    Selecting the Media   –        –        –        –        –        –        28

2.9    Criteria for Selecting Advertising Media      –        –        25

2.10  Measuring the Effectiveness of Advertising –        –        26

2.11  The Need for Advertising   –        –        –        –        –        28

2.12  Shortcoming of Advertising         –        –        –        –        –        28

CHAPTER THREE – RESEARCH METHODOLOGY

3.1    Introduction       –        –        –        –        –        –        –        32

3.2    Research Design         –        –        –        –        –        –        32

3.3    Area of the Study       –        –        –        –        –        –        32

3.4    Population of Study   –        –        –        –        –        –        33

3.5    Sample size and Sampling Techniques        –        –        –        33

3.6    Instrument for Data Collection   –        –        –        –        33

3.7    Validity of the Instrument –        –        –        –        –        33

3.8    Reliability of the Instrument       –        –        –        –        34

3.9    Method of Data Collection  –        –        –        –        –        34

3.10  Method of Data Analysis    –        –        –        –        –        34

CHAPTER FOUR – DATA PRESENTATION AND ANALYSIS

4.0    Introduction       –        –        –        –        –        –        –        36

4.1    Data Presentation and Analysis –        –        –        –        36

4.2    Characteristics of the Respondents     –        –        –        36

4.3    Data Analysis    –        –        –        –        –        –        –        39

4.4    Testing Hypothesis    –        –        –        –        –        –        46

4.5    Summary of Findings          –        –        –        –        –        –        51

4.6    Discussion of Findings        –        –        –        –        –        52

CHAPTER FIVE – SUMMARY, CONCLUSION AND RECOMMENDATION

5.0    Introduction       –        –        –        –        –        –        –        54

5.1    Summary  –        –        –        –        –        –        –        –        54

5.2    Conclusion         –        –        –        –        –        –        –        –        57

5.3    Recommendations      –        –        –        –        –        –        58

References  –      –        –        –        –        –        –        –        61

Appendix  –        –        –        –        –        –        –        –        62

 

CHAPTER ONE

INTRODUCTION

 

1.1    Background of the Study

Advertisement is one of the major tools sellers use to stimulate consumers demand for goods and services. In order to know the impact of advertisement on consumers buying behaviour, it is necessary to know what advertising itself is and its goal and purpose. Advertisement is ant paid form of non-personal pre-sensation and promotion of ideas, goods and services by an identified sponsor. Advertisement is a process, it is a programme or series of activities necessary to prepare the message and get it to the intended market. Another point is that the public know-how is behind the advertising because the sponsor is openly identified in the advertisement and also payment is made by the sponsor to consider, differentiate advertising propaganda and publicity. The advertising agencies occupies itself with devising messages to suit the potential consumers considered as a channel while the output as his decision to buy or not. The major goals of advertising is to communicate ideas or promote goods and services, its major objectives is to facilitate the work of the salesman by stimulating demand. Advertising is generally accepted as an essential service to the industry and the public. Its effectiveness depends largely on the audience, it is the way audience perceives the information that is very important. The advertiser here has to consider the usefulness of the goods and services to his audience and allow them to select what will satisfy them. Advertising as an established factor in marketing mix help in marketing and non-marketing among which include the announcement of product, or services to expand the market to new buyer to announce a modification on a product incite inquiries test a medium, announce location of stock list, educate customers, retrieve lost sales, recruit new staff, attract investors to make a special offer. Advertisement is carried out through magazines, newspaper, radio and television and out door displays (posters), direct mail, directories etc. whatever form of advertising takes the basic principles is to deliver the right message to merit the right audience at the right time and at the lowest possible cost, and to achieve positive result. Today advertising is constructed to make a favorable impact on the behaviours of consumers to patronize organizations offerings. Most people use advertising at sometime, either privately or in business. In addition, most people respond to advertisements and so enjoy the choices available to them in every sphere of life. Advertising can be classified into the following, persuasive, this is also known as “hard sell” advertising. It is the most obvious kind which surrounded us in our daily activities, urging us to buy all manner of products or services.

 

INSTITUTIONAL:

This is also known as prestige or corporate Advertising. This form of advertising is design to create a proper understanding towards the seller and to build goodwill, rather than to sell a specific product or services.

 

INFORMATIONAL:

This form of Advertising is designed to inform consumers about the existence of a product or services and to inform the consumers of any change in price, quantity or packaging. Trade advertising which is close to distribution, agents, wholesalers, retailers, mail order house servicing firms.

 

However, there are many special and specific reasons why advertising is used. The following examples can offer a broader idea to the versatility and value of advertising.

To announce a new product or services: here prospective buyers presented with details of a new product and this usually mean a costly and dramatic launch for the particular product. An existing product maybe given a “face lift” with me addictive, a retirement, a new finisher or casting or perhaps even a new package or container to test a medium is another reason for advertising. Some large advertisers prefer to test a new or united medium rather than accept or reject the claims made by space salesman. The promotional aspect of advertising is not only restricted to business organization. Non-business organization also undertakes some form of advertising. Government organization such as ministry of information educates the public on government activities, ministry of health also advertises to educate the people on issues concerning their health. Advertising is used by philanthropic organization to raise funds for social welfare projects. So it can be seen that advertisement cuts across all aspect of social, political and economic life. It is necessary to say of this point that an advertising campaign is considered successful only when the consumer themselves have began to appreciate and talking up.

 

However, more would be discussed in details on advertising and importantly on the impact it plays on stimulating consumers behaviour towards patronizing a given product especially consumer goods in the proceeding chapter of this research work.

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