THE IMPACT OF STRATEGIC PLANNING ON PERFORMANCE OF BANKS IN NIGERIA

THE IMPACT OF STRATEGIC PLANNING ON PERFORMANCE OF BANKS IN NIGERIA   

TABLE OF CONTENTS

Title page                                                                                                        i

Certification                                                                                                    ii

Dedication                                                                                                      iii

Acknowledgement                                                                                          iv

Abstract                                                                                                          v

Table of content                                                                                              vi

CHAPTER ONE

• Background of the study                                                                   1
• Statement of the problem 1 – 2
• Objective of the study 2
• Research questions 2
• Statement of hypothesis 2 – 3
• Significance of the study 3
• Scope of the study 3
• Limitations of the study 4
• Historical background of case study 4 – 6
• Definitions of terms                                                                          6 – 7

CHAPTER TWO

2.0       Literature review                                                                                 8

2.1       What is communication in business?                                                  8

2.2       Purpose of communication                                                                 8 – 9

2.3       Why is effective communication necessary in any organization?       9 – 10

2.4       Types of communication                                                                     10

2.5       Channels of communication                                                               10 – 11

2.6       Methods of communication                                                                11

2.7       Cases of ineffective communication and how to remove these         11 – 12

2.8       Methods that can harmonize effective communication                      12 – 13

2.9       Increase in job performance                                                                13

CHAPTER THREE

• Research methodology 14
• Research design 14
• Research population 14
• Sample size 14
• Sources of data 15
• Statistical techniques                                                                         15 – 16

CHAPTER FOUR

• Data collection and analysis                                                              17 – 21
• Performance presentation 22
• Statement of hypothesis 23
• Interpretation of result 23
• Hypothesis testing 23
• Summary of the finding 24

CHAPTER FIVE

5.0       Summary of findings, conclusion, recommendation

and suggestions for further studies.                                                    25

5.1       Summary of findings                                                                                      25

5.2       Conclusion                                                                                          25

5.3       Recommendation                                                                                25 – 26

5.4       Suggestion for further research                                                           26

Bibliography                                                                                       27

Appendix                                                                                            28