THE IMPACT OF STRATEGIC PLANNING ON PERFORMANCE OF BANKS IN NIGERIA
TABLE OF CONTENTS
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of content vi
CHAPTER ONE
- Background of the study 1
- Statement of the problem 1 – 2
- Objective of the study 2
- Research questions 2
- Statement of hypothesis 2 – 3
- Significance of the study 3
- Scope of the study 3
- Limitations of the study 4
- Historical background of case study 4 – 6
- Definitions of terms 6 – 7
CHAPTER TWO
2.0 Literature review 8
2.1 What is communication in business? 8
2.2 Purpose of communication 8 – 9
2.3 Why is effective communication necessary in any organization? 9 – 10
2.4 Types of communication 10
2.5 Channels of communication 10 – 11
2.6 Methods of communication 11
2.7 Cases of ineffective communication and how to remove these 11 – 12
2.8 Methods that can harmonize effective communication 12 – 13
2.9 Increase in job performance 13
CHAPTER THREE
- Research methodology 14
- Research design 14
- Research population 14
- Sample size 14
- Sources of data 15
- Statistical techniques 15 – 16
CHAPTER FOUR
- Data collection and analysis 17 – 21
- Performance presentation 22
- Statement of hypothesis 23
- Interpretation of result 23
- Hypothesis testing 23
- Summary of the finding 24
CHAPTER FIVE
5.0 Summary of findings, conclusion, recommendation
and suggestions for further studies. 25
5.1 Summary of findings 25
5.2 Conclusion 25
5.3 Recommendation 25 – 26
5.4 Suggestion for further research 26
Bibliography 27
Appendix 28
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